Need of eGovernance: Transforming Governance - Empowering urban local bodies with digitally enabled Solutions to serve citizens better. Citizens today expect their government experiences to be as smooth and seamless as private sector businesses. This shift in the digital paradigm is being actively adopted by urban administrative bodies worldwide. But with tight budgets and ever-growing demands, how is it possible for government agencies to provide the efficient and smooth services to the citizens?

The answer is simple: DigiGov. Government agencies require fast, accessible and easy digital solutions to efficiently manage their heavy workload and actively reach, connect and engage citizens for a better civic experience. DigiGov is a futuristic, comprehensive, and scalable digital platform to modernize government services, online presence, and communication policies. This modular tool is designed to transform how urban local bodies manage operations, track finances, and provide municipal services to the citizens.

Government services like paying property tax and applying for Trade Licenses that were traditionally offered in person, often using paper forms have migrated to digital platforms. This transformation not only enables convenience and ease of access to the citizens, but also streamlines the entire process without making giant investments in hardware, IT support and workforce. With cloud computing allowing infrastructure to be shared and more secured data centers at disposal, even the smallest government organizations have the same technological support access which was previously available only to agencies with big budgets. Digital transformation has enhanced citizen participation as well as helped to reduce costs across the country.

DigiGov, allows urban local bodies to benefit beyond service delivery. With no limitation of a service desk or phone duty, government employees can focus on other strategic initiatives to provide better services. Layered with revolutionary cognitive computing, deep learning, and general-purpose artificial intelligence, DigiGov caters to the operational gaps in urban governance and optimizes processes for a smoother customer experience.

DigiGov ensures quality service and exceptional experience in literally every aspect of local governance. Ranging from citizen services to revenue management, Human Resources to finance management, DigiGov provides a better online user experience, improved efficiency, and innovation. It effortlessly looks after heavy documentation tasks such as marriage registration, birth and death registration, grievance redressal. By taking care of property tax, utility billings, estate rentals, advertisement charges, sewerage charges, and trade license, DigiGov helps to increase public participation and interest by smoothening time-consuming processes traditionally piled up with numerous formalities and iterations.

Our digital solution encourages better collaboration among departments by optimizing tasks and eliminating human involvement in repetitive processes. DigiGov effectively handles intelligent tasks like legal case management, employee management, council management, and file management. Strategic and complex processes like public works management, payroll and pension, assets, inventory, and brainy financial chores like ledger, GL Posting, receipts, and payment related functions can be handled effortlessly with DigiGov’s strong intuitive capabilities.

DigiGov helps improve internal efficiency and productivity and reduce labor costs with its ready-to-use and versatile urban governance applications offering scalable and adaptable digital solutions. With robust APIs, easy configuration, and strong access control, DigiGov offers interoperable microservices to help governments build better customer experiences and derive more value from user participation.

Develop strategic digital initiatives that inform, excite, and engage citizens to take an active interest in matters of civic governance with DigiGov. Revolutionize local administration activities to transform public experience with advanced, futuristic digital solutions.